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HOTEL POLICIES

 

CHECK-IN

4:00 PM - anytime

CHECK-OUT

11:00 AM

 

MINIMUM STAY

2 nights (June 30 - Labour Day) and 3 nights on long weekends

CANCELLATION

(May 15 to Sept 5) - Full Refund - Minimum 7 days prior to check-in

(Sept 6 to May 14) - Full Refund - Minimum 3 days prior to check-in

No refund with less notice

DEPOSIT

50% of room rate per accommodation at time of booking

LATE CHECKOUT FEE

CAD 100.00 (max 2hrs, subject to availability)

BOOKING INFORMATION

Extra-person charges may apply

Roll away beds are available at CAD 40.00 per night

Cribs are available at no charge (subject to availability)

1 complimentary parking spot per suite is offered for the duration of your stay

Government-issued photo identification and a credit card, debit card, or cash deposit of CAD 300.00 required at check-in for incidental charges and/or damages. The name on the credit card must match the name used on the reservation.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot b e guaranteed.

This property accepts credit cards, debit cards, and cash.

Onsite parties or group events are strictly prohibited.

PETS

Pets are not allowed.

Service animals are allowed with proper documentation.

Service animals are exempt from fees/restrictions.

SMOKING

100% smoke-free property

This hotel is 100% non-smoking, non-cannabis except for persons with a proven disability that use medical edible cannabis only.

A CAD 250.00 cleaning fee applies with evidence of smoking and/or vaping.

PROPERTY DETAILS

Year built - 2023

Number of buildings - 1

Total number of rooms - 21

Number of floors - 4

OTHER IMPORTANT INFORMATION

 

Property does not require health documentation at check-in

Property does not offer onsite COVID-19 testing

Safety features at The Sands include carbon monoxide detectors, fire extinguishers, smoke detectors, video surveillance, and first aid kits

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bedsheets and towels are laundered at a temperature of at least 60 °C/140 °F

Guests are provided with hand sanitizer; contactless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities

Contactless check-in and contactless check-out are available

Enhanced food service safety measures are in place

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sands Hotel does not share personal data of our guests

Still have questions?

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